Entrepreneurial Skills-II Case Study Based Questions 08 Term II

Information Technology TERM II

Entrepreneurial Skills-II

Class 10 Session 2021-2022

Case Study Questions 08

Direction Read the case and answer the following questions.

Rakesh came from a small village in Uttar Pradesh to Mumbai when he was very young. He had come to make money for his family. His friends gave him an idea of buying an auto to make enough money. For many years, Rakesh was driving around like any other auto-wala. But with time, he really started enjoying his work.

He loved talking to his customers and listening about their life. This gave him idea, which turned him from an auto-wala to an entrepreneur.

He came up with the idea of a ‘Special auto experience’, in which a customer would get special services – snacks, cold-drink, songs of their choice, newspaper and Wi-Fi for their mobile. In addition to this, Rakesh would take them through special routes and tell stories. He shared his mobile number so that his clients could call and pre-book his service. People starting using Rakesh’s services, and would stand in queues to get one ride with him. Rakesh now has many autowalas working under him. He has trained them to serve on the same standards to the customers. He has a flourishing business now.

(i) Why did Rakesh’s friends give him an idea of buying an auto?

To make enough money.

(ii) Why Rakesh shared his mobile number with clients?

Rakesh shared his mobile number so that his clients could call and pre-book his service.

(iii) What kind of idea Rakesh came up with?

He came up with the idea of a ‘Special auto experience’ in which a customer would get special services-snacks, cold-drink, songs of their choice, newspaper and Wi-Fi for their mobile.

(iv) From where did Rakesh come from and why?

Rakesh came from Uttar Pradesh to Mumbai to make money for his family.

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