Multiple choice questions
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Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
Question.1. Which of the following is NOT an element of communication within the communication process cycle?
(a) Channel
(b) Receiver
(c) Sender
(d) Time
Answer
(d) Time
Question.2. You need to apply leave at work? Which method of communication will you use?
(a) e-mail
(b) Poster
(c) Newsletter
(d) Blog
Answer
(a) e-mail
Question.3. By which action can senders send their messages?
(a) Gestures
(b) Speaking
(c) Reading
(d) Writing
Answer
(c) Reading
Question.4. Which of the following is an example of oral communication?
(a) Newspapers
(b) Letters
(c) Phone call
(d) e-mail
Answer
(c) Phone call
Question.5. What are the types of words we should use for verbal communication?
(a) Acronyms
(b) Simple
(c) Technical
(d) Jargons
Answer
(b) Simple
Question.6. Why do we use e-mails?
(a) To communicate with many people at the same time.
(b) To share documents and files.
(c) To talk to each other in real-time.
(d) To keep a record of communication.
Answer
(b) To share documents and files.
Question.7. Which of these is a positive (good) facial expression?
(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes
Answer
(b) Maintaining eye contact
Question.8. What does an upright (straight) body posture convey or show?
(a) Pride
(b) Professionalism
(c) Confidence
(d) Humility
Answer
(c) Confidence
Question.9. Which of these is NOT an appropriate non-verbal communication at work?
(a) Keeping hands in pockets while talking
(b) Talking at moderate speed
(c) Sitting straight
(d) Tilting head a bit to listen
Answer
(a) Keeping hands in pockets while talking
Question.10. Which of the following statement is true about communication?
(a) 50% of our communication is non-verbal
(b) 20% communication is done using body movements, face, arms, etc.
(c) 5% communication is done using voice, tone, pauses, etc.
(d) 7% communication is done using words
Answer
(d) 7% communication is done using words
Question.11. Which of these are examples of positive feedback?
(a) Excellent, your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) All of the above
Answer
(a) Excellent, your work has improved.
Question.12. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skills are poor.
(b) You can surely improve your drawing.
(c) This is a good drawing but you can do better.
(d) None of the above
Answer
(a) I hate to tell you this but your drawing skills are poor.
Question.13. Which of the following are effective components of a good feedback?
(a) Detailed and time consuming
(b) Direct and honest
(c) Specific
(d) Opinion-based
Answer
(c) Specific
Question.14. Which of these is NOT a common communication barrier?
(a) Linguistic barrier
(b) Interpersonal barrier
(c) Financial barrier
(d) Organisational barrier
Answer
(c) Financial barrier
Question.15. Which of these are ways to overcome communication barriers?
(a) Respecting each other’s differences
(b) Using a translator
(c) Not communicating at all
(d) Using your own language for comfort
Answer
(b) Using a translator
Question.16. In which of the following, the underlined word is an adjective?
(a) Radha has a red dress.
(b) I can speak French.
(c) The Girl on the Train is a best-seller.
(d) Abdul can swim fast.
Answer
(d) Abdul can swim fast.
Question.17. Which of these sentences is capitalised correctly?
(a) Ravi and i are going to the movies.
(b) Salim is visiting India in july.
(c) The Tiger is a strong animal.
(d) She is arriving on Monday.
Answer
(d) She is arriving on Monday.
Question.18. Which of these sentences are punctuated correctly?
(a) When is the party.
(b) I had bread omelette and a Banana for breakfast.
(c) I am so excited about my first foreign trip!
(d) This is Abdul’s notebook.
Answer
(d) This is Abdul’s notebook.
Question.19. In which of these sentences can you find an adverb?
(a) Divya drinks milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock.
(d) Sita is 5-feet tall.
Answer
(a) Divya drinks milk every day.
Question.20. Identify the object, verb and subject in the sentence, ‘The car crashed into a tree.’
(a) Object: a tree; Verb: crashed; Subject: the car
(b) Object: The car; Verb: crashed; Subject: a tree
(c) Object: crashed; Verb: the tree; Subject: the car
(d) Object: crashed; Verb: the car; Subject: the tree
Answer
(a) Object: a tree; Verb: crashed; Subject: the car
Question.21. Identify the indirect object in the sentence, ‘The band played music for the audience.’
(a) The band
(b) played
(c) music
(d) audience
Answer
(d) audience
Question.22. Which of these is an imperative sentence?
(a) Switch off the fan.
(b) Sheila has gone to the market.
(c) Where are my pen colours?
(d) Oh no! I missed my flight.
Answer
(d) Oh no! I missed my flight.
Question.23. Which of these sentences is in active voice?
(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) He is reading a book.
(d) The thief was being chased by a policeman.
Answer
(c) He is reading a book.
Question.24. Which of the following is not an advantage of verbal communication?
(a) Communication is interactive
(b) Requires proximity
(c) Instant feedback
(d) Quick way to communicate
Answer
(b) Requires proximity
Question.25. A _________________ feedback follows a pre-set format using which the receiver frames feedback and sends.
(a) informal
(b) descriptive
(c) formal
(d) non-descriptive
Answer
(c) formal
Question.26. Lack of confidence makes communication difficult for some people. This is an example of which type of barrier in communication.
(a) Personal factors
(b) Past experiences
(c) Prejudice
(d) Environmental factors
Answer
(a) Personal factors
Question.27. My father has gifted me a new smart phone. Identify the type of sentence.
(a) Assertive
(b) Imperative
(c) Exclamatory
(d) None of these
Answer
(a) Assertive
Question.28. _____________ is a part of the predicate. It tells about the things being acted by upon the verb.
(a) Subject
(b) Predicate
(c) Object
(d) Adverb
Answer
(c) Object
Question.29. Could I have __________ milk in my tea, please?
(a) a little
(b) a few
(c) much
(d) several
Answer
(a) a little
Question.30. Which of the following is not a type of written communication?
(a) Newsletter
(b) Media release
(c) Manuals
(d) Illustrations
Answer
(d) Illustrations
Question.31. _____________ is the important aspect of our personality and how our image is formed among people.
(a) Body language
(b) Written communication
(c) Visual communication
(d) None of these
Answer
(a) Body language
Question.32. Which of the following is not a characteristic of feedback?
(a) Intention
(b) Specific
(c) Length
(d) Clarity
Answer
(c) Length
Question.33. “Good job! Congratulations!” is a type of ___________ feedback.
(a) formal
(b) informal
(c) specific
(d) descriptive
Answer
(b) informal
Question.34. Which of the following is not a 7C’s of effective communication?
(a) Complexity
(b) Clarity
(c) Completeness
(d) Courtesy
Answer
(a) Complexity
Question.35. A/An __________ phrase will contain a noun or pronoun along with a participle. It is generally separated by commas.
(a) infinitive
(b) absolute
(c) gerund
(d) noun
Answer
(b) absolute
Question.36. An ___________ is a piece of writing intended for publishing in a newspaper or magazine.
(a) introduction
(b) essay
(c) article
(d) None of these
Answer
(c) article
Question.37. Have you received the latest news about the match? Identify the parts of speech of the underlined word.
(a) Adverb
(b) Conjunction
(c) Interjection
(d) Adjective
Answer
(d) Adjective
Question.38. Which of these sentences is in active voice?
(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) He is reading a book.
(d) The thief was being chased by a policeman.
Answer
(c) He is reading a book.