1. Factors which cause the exploitation of the consumer :

2. Which one of the following quality certification is obtained by food processing companies?

3. The process in which the quality of a food substance is lowered through the addition of another substance is called :

4. Who amongst the following is protected through rules and regulations in the market place ?

5. The Act which was enacted to protect the consumers :

6. Marketing of goods and services which are hazardous to life and property is covered under :

7. When was ISO certification established?

8. An Act which ensures citizens of India to know about the functioning of the government departments :

9. Which one of the following is the agency that develops standards for goods and services in India ?

10. To protect themselves what do consumers need?

11. As per Consumer Protection Act, 1986, unfair trade practices do not involve which of the following?

12. Which right of the consumers is violated if the consumers are not allowed to get their claims settled against the manufactures in case they are cheated or exploited ?

13. If information is not provided or denied, what can you do under RTI Act?

14. Which one of the following is not true regarding the Right to Safety ?

15. In October 2005, the Government of India enacted a law known as :

16. Who can seek information under the RTI Act, 2005?

17. Consumers International was created by

18. Suppose you want to buy toothpaste and the shopowner says that he/she can sell the toothpaste only if you buy a toothbrush, which of your right is being violated by the shopkeeper ?

19. When was the ‘Right to Information Act’ passed ?

20. Name the Act under which consumer courts have been established :

21. The logo of ISI, Agmark or Hallmark on a product certifies its :

22. The organisation which lays down standards of products at the international level is called :

23. Consumer Protection Act (COPRA) was enacted by Indian Government in :

24. Which of the following is covered under public services?

25. The consumer movement in India has led to the formation of various organisations which are locally known as :

26. Which of the following laws was enacted by the Government of India in the year 2005 ? 

27. Which mark should you look for while buying honey?

28. Which logo or mark you will have to look for on a biscuit packet?

29. Which of the following does not come under local taxes in MRP of a product?

30. The agencies which look into the complaints of the consumers are popularly called :

31. A chemist sold you a medicine of expiry date under which consumer right you can approach the consumer court ?

32. The organisation which helps guide the consumers on how to file cases in the consumer courts are popularly called :

33. Choose the factors which gave birth to the consumer movement in India :

(i) hoarding
(ii) black marketing
(iii) food shortage
(iv) adulteration of food

34. India celebrates 24th December as : 

35. Name the right under which a consumer can claim compensation for the damage caused by any product.

36. MRP on a product represents :

37. District level consumer courts can settle claims upto :

38. Name the court to which a consumer can approach, having a claim of Rs. 40 lakhs

39. Which certification is maintained for standardisation of jewellery?

40. Which one of the following is not a function of Consumer Protection Councils ?

41. At the global level, this has become the foundation for consumer movement :

42. On which of the following date does we celebrate the National Consumers’ Day?

43. Which of the following is not a right of consumers?